[bd] Mail Amazon SES Bounce Help

Discussion in 'Other' started by clackey, Mar 22, 2017.

  1. clackey

    clackey New Member

    I have the add-on sending email successfully through amazon ses on 3 of my forums. Unfortunately I've had no luck getting it to process the SNS notifications via the api. I'm fairly certain I have it set up correctly but could have missed something. Are there any instructions or any way to test the process?

    I can take snapshots and post or email the settings in aws if you'd like.

    Attached Files:

  2. xfrocks

    xfrocks XenForo rocks!
    Staff Member

    A common issue is having an email config instead of domain config which will override SNS notification if XenForo is set to use that address as sender. Do you have any email configured?
  3. clackey

    clackey New Member

    In xenforo email options I have no Automated Bounced Email Handler set up. I do have Bounced Email Processing selected in [bd]email options.

    In AWS I have both an email and http notification set up (below). I was assuming this was ok as it'd notify both?

    Screen Shot 2017-03-22 at 11.38.33 AM.png
  4. xfrocks

    xfrocks XenForo rocks!
    Staff Member

    I meant you should only have your domains in this page:

    Screen Shot 2017-03-29 at 4.27.07 PM.png

    And no email addresses in this page:

    Screen Shot 2017-03-29 at 4.27.10 PM.png
  5. clackey

    clackey New Member

  6. xfrocks

    xfrocks XenForo rocks!
    Staff Member

    Yes, normally the email addresses are not required if you have control of the entire domain. And some may have SNS configured per email which will ignore any SNS configured the that domain. So if you have configured the domain, it's okie to remove email addresses. That may fix the issue with SNS notifications not being received.